Solve user issues faster, answer tickets
I've been incorrectly banned since Sept. 17 in a Cousera lab (Tools for Data Science).
I've created 6 tickets so far. No contact from IBM, only the automatic "Thanks for the message, we'll get back to you as soon as possible!".
I've tried also contacting Coursera, but they said that this is a IBM problem and that they can't do anything about it.
It would be nice if IBM sends some times contacting those with problems, answering messages, tickets, and so on.
And it would be VERY nice id they actually can SOLVE the problem