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500 Internal Server Error

I'm trying to access the Jupyter Notebook and I'm getting the following message: "500 Internal Server Error ". What should I do?

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Augusto José Peterlevitz shared this idea  ·   ·  Report…  ·  Admin →
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  • Samuel Bobie Ansah commented  ·   ·  Report

    I have been trying to access the lab on Data Science Methodologies Module 4 but have been consistently receiving "Internal Server Error"

  • Delaney Tight commented  ·   ·  Report

    Having the same issue with the Python for Data Science course as well!

  • Aditya Tanwar commented  ·   ·  Report

    I am also facing same issue. It was working fine till yesterday night.
    Please help to resolve it.

  • Dominic Savio Philip commented  ·   ·  Report

    Once I completed my exam on the course Data Analysis with Python, there occurred an error. I could neither get my certificate nor the badge. I tried looking for my progress and it showed an error message like this:"There has been a 500 error on the Cognitive Class servers". I don't know how to proceed further as I am unable to access my progress info. Kindly look into this matter and please sort it out so that I can go on with the Cognitive Platform.

  • JcFonTech commented  ·   ·  Report

    Same issue since march 25th. What should I do?

  • Anonymous commented  ·   ·  Report

    Same issue. Trying to access Quick Practice Lab on String Operations in the Python Basics for Data Science Course on edX.

  • michaelhay42 commented  ·   ·  Report

    Me too since today 2/16/2020, getting 500 internal server errors when opening JupyterLab from the IBM Data analysis course

  • Alex commented  ·   ·  Report

    what's causing this issue?

  • Augusto José Peterlevitz commented  ·   ·  Report

    Today I'm getting the following message: "Starting Jupyter Notebook.This will take 2-3 minutes", but it takes forever and nothing happens! Hope they solve this problem soon, I'm trying to use Jupyter Notebook since Friday. :(

  • Anonymous commented  ·   ·  Report

    I have the same problem. As far as I can tell there is a general problem with the Jupyter Notebooks. I get the error 500 whether I use Firefox or Chrome, on Win or Mac OS X platforms. It's happening for me on 2 different Cognitive Class courses. I have submitted a support request, I hope they resolve it soon!

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